Are You Being Harassed By West Asset Management?

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florida debt collection attorneys at work

ARE YOU BEING HARASSED BY WEST ASSET MANAGEMENT?

West Asset Management
7171 Mercy Road
Omaha, NE 68106
888-433-2886

West Asset Management, Inc. is part of a huge company called West Corporation, which is headquartered in Omaha, Nebraska, and has employees located throughout the United States, Canada, Europe, the Middle East, Asia and Latin America. The West Asset Management subsidiary has 15 domestic and offshore locations, according to its website.

West Asset Management provides “receivables management,” i.e., debt collection services, to a range of industries, including:

  • Communications
  • Financial Services
  • Government
  • Healthcare
  • Higher Education
  • Insurance
  • Utilities

In March 2011, West Asset Management agreed to pay a civil penalty of $2.8 million to settle Federal Trade Commission charges that its aggressive collection techniques violated the FTC Act and the Fair Debt Collection Practices Act.

The FTC said that, based on thousands of consumer complaints, it believed West Asset Management or its representatives:

  • Called individual consumers multiple times each day, often regarding accounts that did not belong to them.
  • Used rude and abusive language in phone calls to consumers.
  • Illegally disclosed the existence of consumers’ debts to third parties.
  • Ignored consumers’ written demands that West Asset Management stop calling them.
  • Withdrew funds from consumers’ bank accounts or charged their credit cards without consent.
  • Falsely claimed that consumers would be sued, arrested or have their property seized for nonpayment of debts.
  • Falsely claimed that partial payments would be accepted as full settlement on accounts.
  • Falsely claimed that negative information would stay on consumers’ credit reports until debts were paid.

The settlement order permanently prohibits West Asset Management from using false, deceptive or unfair debt collection tactics. Between July 2013 and July 2014, the Consumer Financial Protection Bureau received 224 complaints about West Corporation, an average of more than 17 complaints a month. Consumers alleged that West Corporation representatives had:

  • Made frequent or repeated phone calls.
  • Used obscene, profane or abusive language.
  • Called after the consumer sent a cease-of-communications letter.
  • Disclosed the existence of debt to third parties.
  • Contacted the consumer’s employer after being asked not to.
  • Continued to pursue debt the consumer did not owe.
  • Attempted to collect the wrong amount of money.
  • Threatened to have the consumer arrested or jailed.
  • Impersonated an attorney or law enforcement official.

Let Us Protect You From Harassment by West Asset Management / West Corporation

If you believe debt collection tactics used against you by West Asset Management or West Corporation constitute harassment, please contact Fowkes & Hasanbasic, Accident and Insurance Lawyers today. We’ll meet with you at no charge to explain the legal options available to you, including the possibility of pursuing a harassment claim.

Numbers historically associated with West Asset Management include:

West Asset Management has been known to use the following telephone numbers in their attempts to collect a debt:

804-591-0494, 866-462-5235, 877-208-9952, 888-667-0290, 888-329-3564, 512-843-8804, 202-607-2914, 214-506-7175, 256-529-4023, 315-627-7126, 323-332-6654, 402-779-7655, 424-529-4115, 877-823-5967, 337-359-8300, 862-881-8983, 866-793, 6030, 210-331-5238, 410-968-7979, 614-423-5117, 443-550-7976, 517-306-2534, 623-242-5650, 646-389-6949, 678-667-4913, 770-618-1290, 866-355-0019, 866-663-8411, 877-411-9758, 888-534-2283, 904-875-4798, 972-217-8320, 214-506-7144, 323-203-0823, 615-763-4788, 214-506-7172, 877-411-7197, 209-800-1043, 972-217-8317, 903-891-1132, 888-589-9642, 630-470-6060, 800-940-9589, 240-699-8945, 501-476-5028, 646-389-2973, 646-389-6963, 678-667-4917, 402-779-7657, 703-398-0001, 770-618-2206, 281-738-3924, 240-210-7086, 602-635-1788, 256-529-4118, 888-585-3568, 904-875-4828, 972-217-8323, 972-217-8333, 202-367-9919, 209-800-1033, 209-800-1246, 210-586-1028, 214-506-7184, 214-506-7149, 469-454-2796, 214-506-7162, 402-391-5285, 757-209-2010, 210-331-5229, 315-627-7146, 877-304-4976, 800-949-1385, 877-737-3999, 561-948-0304, 402-779-7656, 972-217-8316, 888-516-3287, 972-217-8332, 202-367-9911, 209-800-1020, 209-800-1171, 214-506-7148, 214-506-7158, 757-209-2013, 804-433-3311, 866-375-4232, 866-988-1001, 877-416-0007, 888-847-8072, 931-563-4320, 972-217-8326, 972-217-8347, 202-607-2875, 209-800-1260, 214-506-7145, 214-506-7150, 214-506-7169, 214-506-7192, 315-627-7161, 402-779-7650, 512-961-1680, 646-389-5946, 678-667-3938, 703-291-9035, 757-990-8945, 800-878-1267, 866-302-0858, 866-663-8311, 888-335-6232, 888-999-0742, 972-217-8317, 972-217-8329, 800-270-1022, 209-800-1001, 888-327-2305, 571-261-0055, 800-878-3317, 888-843-0014, 410-202-0013, 866-490-3813, 800-279-9292, 202-367-9907, 209-800-1061, 209-800-1271, 214-506-7147, 214-506-7152, 214-506-7193, 281-764-8294, 402-779-7653, 315-627-7142, 434-533-9027, 505-933-8090, 646-389-5910, 651-641-0443, 678-820-8958, 757-209-2032, 800-367-2485

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